First, with Alinco3 it's very important to backup your profile after creating it. (Just copy the Alinco folder that's in your documents folder somewhere.)
Second, when creating your profile, only be logged into one account and then close that account completely when you are done.
Third, be careful when logging in and out of multiple accounts. Every time I have lost my profile, it's happened when I was logging in and out too fast across multiple accounts.
Fourth, if you do lose your profile, use your backup copy to restore it.
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Endy al-Unsane 275 Sword / Endy al-Unsane III 270 Mage
Peerless Endy 275 Mage / Endy Mion 249 Bow
Child of the Quiddity 220 Mage / Vorkosigan 220 UA
Endy Tinkertide 275 Tinkerer
Endy's Tinkering Calculator:
http://the-unsane.com/