Won't update
Win7
Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, <No Name>, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}
Plugins, -1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, <No Name>, <No Version>, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}
Plugins, 1, <No Name>, <No Version>, {ED1645F2-7BE3-44C0-8677-F64252F79309}
Network Filters, -1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, -1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, -1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 0, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, -1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, -1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, -1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, -1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, -1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, -1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, -1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, -1, Decal Networking Service, 2.9.6.1, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, -1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, -1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, -1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, -1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, -1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, -1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, -1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, -1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, -1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, -1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Professional (Build 7600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\games\Asheron's Call
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 26272 bytes, Version 0.0.11.4036
[messages.xml] : 54818 bytes, Version 2011.02.25.0
[Video Memory] : 263417856

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Not Installed
[mfc71.dll] : Not Installed
[msvcr71.dll] : Not Installed
[msvcp71.dll] : Not Installed

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Installed (4.30.2100.0)


---Video Device Information---
[Device] : Mobile Intel(R) 945 Express Chipset Family
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_201A17AA&REV_03
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{3291B8FF-5980-4053-AF48-2A6B5C59362F}\0000
[Manufacturer] : Intel Corporation
[ChipType] : Intel(R) GMA 950
[DACType] : Internal
[Revision] :
[MemoryLocalised] : 251 MB
[MemoryEnglish] : 251 MB
[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)
[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)
[DisplayWidth] : 1280
[DisplayHeight] : 1024
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : igdumd32.dll
[DriverVersion] : 8.14.0010.1930
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 9/23/2009 19:18:08
[DriverDateLocal] : 9/23/2009 7:18:08 PM
[DriverSize] : 3829760
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B78E66-64E2-11CF-9073-1000A2C2C535}
[DDIVer] : 9
[DDIVerEng] : 9Ex
[DDIVerLocal] : 9Ex
[iAdapter] : 0
[VendorID] : 0x8086
[DeviceID] : 0x27A2
[SubSystemID] : 0x201A17AA
[RevisionID] : 0x0003
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

Today is patch day. The update for decal is not published yet.

 

-----signature-----

I'm having the same problem.


When I hit update, everything is staying a red X.


Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, 0, Virindi Chat System 5, <No Version>, {0A7B25AC-79A9-4F6A-9751-419B87A7BB05}

Plugins, -1, FOG, 2.8.0.865, {0ABB0D8D-1716-42ED-8B9F-15133D920BC1}

Plugins, -1, Quack, 2.9.0.0, {1EB3CCA3-001A-423A-9559-75A29E17C387}

Plugins, -1, Hush!, 1.0.0.15, {37DEF914-A323-49FA-B948-3D0EF05E737F}

Plugins, 0, GoArrow, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}

Plugins, 0, StuffExchanger, <No Version>, {48DBDDCD-BD10-43F5-B57A-73996DCA51C1}

Plugins, 0, PimpHand, <No Version>, {558AED1E-DE76-4406-81DF-59108A7B2579}

Plugins, 0, PureVision, <No Version>, {61BBA313-7FE7-4B29-B2B9-FACB535AD2A6}

Plugins, 0, Virindi Tank, <No Version>, {642F1F48-16BE-48BF-B1D4-286652C4533E}

Plugins, -1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 0, Virindi Integrator2 Beta, <No Version>, {7882AE88-CB68-4C98-BB94-90204C2D2156}

Plugins, 0, Virindi Item Tool, <No Version>, {7BCA75A3-CC65-456B-BBB1-6383FB072B60}

Plugins, 0, Virindi Reporter, <No Version>, {8C70FF56-0E53-4265-9E19-C4534A8D3AA8}

Plugins, 0, Virindi HUDs, <No Version>, {C6B1DF06-FF20-459E-8302-AA346CBFDA01}

Plugins, 0, Virindi Hotkey System, <No Version>, {ED7CC818-7159-461F-A833-4CA49E1C85B6}

Network Filters, 0, Virindi AutomaticUpdatesFilter, <No Version>, {108ED493-48AD-42A6-AADC-EF773E4F185A}

Network Filters, -1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, -1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, -1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 0, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, -1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, -1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Network Filters, 0, PimpFilter, <No Version>, {CECB5973-6C2A-4DC5-A369-CD7375CBD8EB}

Services, -1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, -1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, -1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, -1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, -1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, -1, Decal Networking Service, 2.9.6.1, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, -1, Virindi View Service Bootstrapper, 99.99.99.99, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}

Services, -1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, -1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, -1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, -1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, -1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, -1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, -1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, -1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, -1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, -1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 3 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

[Injection Method] : Timer (Default)

[Portal Path] : G:\Program Files\Turbine\Asheron's Call

[Launcher App] : acclient.exe

[Update URL] : http://update.decaldev.com

[memlocs.xml] : 26272 bytes, Version 0.0.11.4036

[messages.xml] : 54818 bytes, Version 2011.02.25.0

[Video Memory] : 1065406464


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)


C++ Libraries

[msvbvm60.dll] : Installed (6.0.98.2)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Not Installed

[msvcp70.dll] : Not Installed

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.100.1052.0)

[msxml4.dll] : Installed (4.30.2107.0)


---Video Device Information---

[Device] : Mobile Intel(R) 4 Series Express Chipset Family

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07

[KeyDeviceKey] : \REGISTRY\Machine\System\ControlSet001\Services\ialm\Device0

[Manufacturer] : Intel Corporation

[ChipType] : Mobile Intel(R) 4 Series Express Chipset Family

[DACType] : Internal

[Revision] :

[MemoryLocalised] : 1024.0 MB

[MemoryEnglish] : 1024.0 MB

[DisplayLocalised] : 1280 x 800 (32 bit) (60Hz)

[DisplayEnglish] : 1280 x 800 (32 bit) (60Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 800

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Plug and Play Monitor

[MonitorMaxRes] : 1600,1200

[DriverName] : igxprd32.dll

[DriverVersion] : 6.14.0010.4953

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 5/21/2008 13:48:46

[DriverDateLocal] : 5/21/2008 13:48:46

[DriverSize] : 57344

[MiniVdd] : igxpmp32.sys

[MiniVddDateEng] : 5/21/2008 13:48:46

[MiniVddDateLocal] : 5/21/2008 13:48:46

[MiniVddSize] : 6018464

[Vdd] : n/a

[RenderWindow] : Yes

[Beta] : No

[Debug] : No

[Signed] : No

[SignValid] : No

[Identifier] : {D7B78E66-6902-11CF-9061-6DDFA6C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

[iAdapter] : 0

[VendorID] : 0x8086

[DeviceID] : 0x2A42

[SubSystemID] : 0xFF671179

[RevisionID] : 0x0007

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : No

[AGPExistsValid] : Yes

 

-----signature-----

Got it fixed. Had to uninstall and reinstall decal for some reason.

 

-----signature-----